Head of Retention, Subscriptions

London, England, United Kingdom · Subscriptions and Circulation


Our vision, with quality journalism at the heart, is to pioneer new ways to serve 10 million registered users and 1 million subscribers. We’ll achieve this with a constant focus on our journalism, and by using the data and understanding we have of The Telegraph’s audience to successfully grow our revenue streams from subscriptions to advertising, travel, events, and financial services.

As the Head of Retention, Subscriptions you will be responsible for overseeing and driving The Telegraph’s long-term subscriber retention and engagement strategies with the ultimate goal of improving our subscriber retention and reducing churn.

Key responsibilities

Purpose of the role:

You will:



Skills & Qualities:

The Telegraph’s goal is to foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds.

We are an equal opportunities employer, hiring solely on merit and business need. We encourage applications regardless of sex, gender identity, ethnicity, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, parenthood and disability. If you require reasonable adjustments in any recruitment process with us, please make us aware.


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